Saturday, October 20, 2007

Folk heroine

A new breed of vigilante is brewing in the hinterland:

Who among us has not longed for a hammer in this age of incompetent "customer service representatives," of nimrods reading from a script at some 800-number location, of crumbs-in-their-beards plumbing installation people who tell you they'll grace you with their presence between 12 and 3, only never to show? And you'll call and call and finally some outsourced representative slings a dart at a calendar and tells you another guy will come back between 10 and 2 next Thursday? And when this guy comes, pants halfway down his behind, he'll tell you he brought the wrong part?

And there is nothing, nothing you can do.

Until there! On the horizon! It's Hammer Woman, avenger of oppressed cable subscribers everywhere! (Cue galloping "Lone Ranger" theme.)

"I scared the tar out of some people, at least," she says. "It had never occurred to me to take a hammer to a phone company before, but I was just so upset. ... After I hit the keyboard, I turned to this blonde who had been there the previous Friday, the one who told me to wait for the manager, and I said, 'NOW do I have your attention?' "

Pretty Lady, uncharacteristically, can think of nothing to add.

5 comments:

Starbuck said...

That is why it is much better to do the work yourself. Whats that? Don't know how? Learn! Get the tools, Buy the parts. It isn't that hard. Sometimes you need a second pair of hands. Do you have friends? Ask one of them to help you and buy them lunch. If they ask you for help, go help them. Why do people still insist on being the slave/victim of other people? Handyman work isn't that hard, and yes women are good at it. All you have to do is figure out what to do and when to do and how to make it look good.

Unless you're too damned lazy to learn, and do yourself.

Bobert said...

And when this guy comes, pants halfway down his behind, he'll tell you he brought the wrong part?

ROFL...

I see you finally met bubba, face-to-face. Or would it be face-to-crack?

Or was it Flavio? Did he speak Spanglish?

Welcom to the real world of the dissappearing American dream.

Desert Cat said...

starbuck, certain things (such as cable tv installations, phone service repairs, etc.) are outside the purview of the do-it-yourselfer. For everything that's not, I agree.

My parents have had recent run-arounds with the various and sundry installers and contractors doing the stuff only they can do, at their new place on my country property (the mobile home installer was part of the original purchase contract, the propane gas tank installer, the satellite dish installer, etc). It's good they're retired and can go out there multiple days while waiting for the contractors to show up. The phone company never did call back, so we said "screw em" and went for cellphones.

DuckMan said...

I wonder when the police will get around to tasering a senior or other citizen while making an arrest and cause a heart attack, possibly fatal. Maybe it already happens every day and is just not considered a newsworthy event.

"Don't taze me, junior, don't taze me."

Starbuck said...

Desert Cat said...
starbuck, certain things (such as cable tv installations, phone service repairs, etc.) are outside the purview of the do-it-yourselfer. For everything that's not, I agree.


I fix my own phone, infact I don't hook up to the local phone company. They get everything wrong.
Cable.. well They have to hook it up to the house.. from there you can run it.

But yes, when you do have to wait for some company it could be frustrating to get the service as described here. However, so far in the state I am in, I haven't run into that level of incompetence.